Terms & Conditions

1. Introduction

Welcome to GreyMatter’s AI Lab. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. About Us

GreyMatter’s AI Lab provides automation-led digital marketing services, including but not limited to:

• YouTube automation
• LinkedIn automation
• WhatsApp marketing automation
• Social media management
• Website development
• Custom n8n workflow automations
• Additional digital marketing services tailored to business needs

3. Use of Website

By using this website, you agree that:

• You will use it only for lawful purposes
• You will not misuse, disrupt, or attempt to gain unauthorized access
• You will not copy, duplicate, or exploit any content without permission

4. Services & Engagement

• All services are provided based on project scope, requirements, and agreed timelines
• Services may be offered as one-time projects or monthly retainers
• Results may vary depending on platforms, algorithms, and external factors
• We reserve the right to accept or reject any project request

5. Payments & Pricing

• Pricing will be communicated before the start of any project
• Payments must be made as per agreed terms
• Delayed payments may result in service delays or suspension
• All fees are non-refundable unless explicitly agreed otherwise

6. Intellectual Property

All content, branding, and materials on this website are owned by GreyMatter’s AI Lab. You may not reuse, reproduce, or distribute our content without written permission.

For client projects: Ownership terms will be defined separately in project agreements.

7. Limitation of Liability

GreyMatter’s AI Lab shall not be held liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Platform-related issues (e.g., changes in YouTube, LinkedIn, WhatsApp policies)

All services are provided on a best-effort basis.

8. Third-Party Tools & Platforms

Our services may involve third-party platforms such as social media platforms, automation tools (e.g., n8n), APIs, and integrations.

We are not responsible for any changes, downtime, or policies of these platforms.

9. User Responsibilities

You agree to:

• Provide accurate and complete information
• Comply with all applicable platform policies
• Not use our services for illegal, spammy, or unethical purposes

We reserve the right to terminate services if misuse is detected.

10. Termination

We may suspend or terminate access to our services if Terms are violated, payments are not completed, or misuse/unethical activity is detected.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We do not sell or share your personal data with third parties.

12. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Contact Information

For any questions regarding these Terms and Conditions, you can contact: